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FAQ Centre
 

Purchasing

01.Why choose ETtrends?
More than 18000 of customers choose.ETtrends is for creating more values for customers.

02.How can i order from you?
Fill in the Member form and send to service@ettrends.com,sales consultant will give you best service within 2 hours.

03.What is your advantage?
Factory product and oem support,strict quality control,shipping within 12 hours and the most competitive price and best after-service.

04.What kind of warranty you offer?
We provide 1 year warranty for original products and 3 months warranty for copy & tested products.

05.What payment terms do you accept?
T/T,Western Union,Money Gram,first business can accept Paypal.

06.Which Locations We Ship To?
Everywhere we can ship as long as there is a logistics company in your living.

07.What shipping terms you use?
A. For spare-parts,we use express delivery like DHL,UPS,FEDEX,TNT and EMS,as we enjoy very good discount in these
companies.But if buyers provide us effective account,buyers could pay transportation fee by their account.
B. For goods with big package,we will transport by air and sea,and we will confirm freight with buyers'prior delivery.

08.When can i get the goods when shipped?
Asia 2-3 days/North America&Europe 3-5 days/South America 4-7 days

09.What return policy can offer?
Conditions should be considered to return goods.
A. Goods were delivered by ETtrends.
B. Goods are within warranty.

10.How long will you take to deal with the returned goods?
We will provide the first feedback within 5 working days.

11.What kind of packaging you offer?
During the packaging process, preventive measures will be taken by us to assure that the goods are in a good condition during
storage and delivery.
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